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"To be irreplaceable, you have to be different" - Coco Chanel

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“If you do what you’ve always done; you’ll get what you’ve always got”
This old adage is so true whether applied to recruitment methods, meetings or retaining talent to name but a few areas.

There has been a significant positive shift in thinking and focus within organisations in particular over the past two years. It has been on things that, probably for a long time, should have been a focus. Namely, the culture of organisations; what does it mean for each one of your employees to feel they belong (http://j-w-c.co.uk/blog-display/293) and, more recently, organisations thinking about their employee experience. What does it feel like for everyone of your employees from the day they join your organisation to the day they leave?

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It is no longer about employee engagement in the short-term, but the long term employee experience. Do you know how each of your employees feel about their role; their team and the organisation?
Whether you own your own business or lead a team of people, here are some questions you can ask yourself to think about your brand, culture and employee experience:
  1. What’s the reason you exist? Or for a team or department - what’s your purpose?
  2. How crystal clear are your “win” themes - does everyone in your business/team know what these wins are and how they contribute to them?
  3. How do you make a positive impact on society?
  4. How did you behave during COVID?
  5. What does it truly feel like to work in your team or your business?
  6. Are you a “winning team”? What does this mean for your team/business?
  7. How do you look after your individual team members/the team as a whole/employees?
  8. What’s the reason each of your team members/employees would want to be part of “your gang”?
  9. How do you set up each of your employees/team members for success?
  10. What is it about you that they can be inspired by?
For each of the above questions what is your evidence and metrics?
Also think about the different generations you have in your business/team.

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Realise that your employee experience should be like your customer experience;
Aspire to create a workplace in which all of your employees/team can be themselves; and
Do be the leader that celebrates individuals and difference.

Blog Posts

  • “If you do what you’ve always done; you’ll get what you’ve always got”
    This old adage is so true whether applied to recruitment methods, meetings or retaining talent to name but a few areas.

    thumb_2ba7a0db-2173-8fc7-fa39-c9a2adcf9465.png
  • One of the positives of the pandemic is that there is no longer the monopoly on leadership due to position.
  • I have previously written about "Belonging - what does this mean to you?" (http://j-w-c.co.uk/blog-display/293). I want to now build on this and consider it from a team's perspective and what it means if you are a manager leading a team currently.
  • Earlier this year, I completed my Mental Health First Aider Training (MHFA) England, something I had wanted to do for a little while.
  • Recently, I was delivering the "First 90 Days in your New Role" for LHH. This is a workshop which generates great discussion around helping people who are still interviewing to find their next appropriate opportunity and to think about how they would answer this question at interview.
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