“If you do what you’ve always done; you’ll get what you’ve always got”
This old adage is so true whether applied to recruitment methods, meetings or retaining talent to name but a few areas.
There has been a significant positive shift in thinking and focus within organisations in particular over the past two years. It has been on things that, probably for a long time, should have been a focus. Namely, the culture of organisations; what does it mean for each one of your employees to feel they belong (http://j-w-c.co.uk/blog-display/293
) and, more recently, organisations thinking about their employee experience. What does it feel like for everyone of your employees from the day they join your organisation to the day they leave?
|It is no longer about employee engagement in the short-term, but the long term employee experience. Do you know how each of your employees feel about their role; their team and the organisation?
|Whether you own your own business or lead a team of people, here are some questions you can ask yourself to think about your brand, culture and employee experience:
- What’s the reason you exist? Or for a team or department - what’s your purpose?
- How crystal clear are your “win” themes - does everyone in your business/team know what these wins are and how they contribute to them?
- How do you make a positive impact on society?
- How did you behave during COVID?
- What does it truly feel like to work in your team or your business?
- Are you a “winning team”? What does this mean for your team/business?
- How do you look after your individual team members/the team as a whole/employees?
- What’s the reason each of your team members/employees would want to be part of “your gang”?
- How do you set up each of your employees/team members for success?
- What is it about you that they can be inspired by?
|For each of the above questions what is your evidence and metrics?
Also think about the different generations you have in your business/team.
|Realise that your employee experience should be like your customer experience;
Aspire to create a workplace in which all of your employees/team can be themselves; and
Do be the leader that celebrates individuals and difference.