“If you do what you’ve always done; you’ll get what you’ve always got”
This old adage is so true whether applied to recruitment methods, meetings or retaining talent to name but a few areas.
There has been a significant positive shift in thinking and focus within organisations in particular over the past two years. It has been on things that, probably for a long time, should have been a focus. Namely, the culture of organisations; what does it mean for each one of your employees to feel they belong (
http://j-w-c.co.uk/blog-display/293) and, more recently, organisations thinking about their employee experience. What does it feel like for everyone of your employees from the day they join your organisation to the day they leave?
It is no longer about employee engagement in the short-term, but the long term employee experience. Do you know how each of your employees feel about their role; their team and the organisation? |
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Whether you own your own business or lead a team of people, here are some questions you can ask yourself to think about your brand, culture and employee experience:
- What’s the reason you exist? Or for a team or department - what’s your purpose?
- How crystal clear are your “win” themes - does everyone in your business/team know what these wins are and how they contribute to them?
- How do you make a positive impact on society?
- How did you behave during COVID?
- What does it truly feel like to work in your team or your business?
- Are you a “winning team”? What does this mean for your team/business?
- How do you look after your individual team members/the team as a whole/employees?
- What’s the reason each of your team members/employees would want to be part of “your gang”?
- How do you set up each of your employees/team members for success?
- What is it about you that they can be inspired by?
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For each of the above questions what is your evidence and metrics?
Also think about the different generations you have in your business/team.
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Realise that your employee experience should be like your customer experience;
Aspire to create a workplace in which all of your employees/team can be themselves; and
Do be the leader that celebrates individuals and difference. |